Terms and Conditions for Mentor EU Career and Leadership Coaching Services
1. Introduction
Welcome to CTU Consultants ltd, trading as Mentor EU. These Terms and Conditions govern your use of our career and leadership coaching services, accessible through our website.
2. Services Description
Mentor EU offers personalized and custom-made career and leadership coaching services. Our services are designed to cater to your individual needs and help you achieve your professional goals.
3. Payment
Services can be purchased online via PayPal. Upon completing the purchase process, clients agree to pay the specified fee for the selected coaching services.
4. Personalization of Services
As our coaching services are personalised and custom-made, they are tailored to each client’s specific requirements. This individualisation process begins immediately after the purchase.
5. No Refund Policy
Due to the personalised nature of our services, they are exempt from the right of refund. Once purchased, the fee for our coaching services is non-refundable.
6. Consumer Contracts Regulations 2013
Our services are subject to the Consumer Contracts Regulations 2013, which implements the EU Directive on Consumer Rights. However, as per these regulations, personalized and custom-made services are exempt from the standard right of withdrawal and refund.
7. Client Responsibilities
Clients are responsible for providing accurate and timely information necessary for the personalization of the coaching services. Failure to do so may impact the effectiveness of the services.
8. Limitation of Liability
Mentor EU is not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services, except where prohibited by law.
9. Intellectual Property
All materials provided during the course of coaching remain the property of Mentor EU. Clients may not reproduce or distribute such materials without explicit written consent.
10. Privacy Policy
Personal information collected during the service provision will be handled in accordance with our Privacy Policy.
11. Changes to Terms and Conditions
Mentor EU reserves the right to modify these Terms and Conditions at any time. Continued use of our services after such changes constitutes acceptance of the new terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom.
13. Contact Information
For any queries regarding these Terms and Conditions, please contact us at CTU Consultants/t as/Mentor EU, 5 London Road, Tooting Broadway, SW17 9JR, London UK.